Digital HR can bring huge benefits to your business. It can save you time and money, boost performance, streamline processes, and give vital insights gained from employee data.
On top of this, one of the main benefits of digitizing HR is how it enhances your employee experience. This is because digital HR is an essential aspect of creating an accessible digital workplace and making life easier, more efficient, and more fulfilling for your employees in many ways.
With that in mind, let’s take a look at how it can help you and your employees in more detail. We’ll discuss the benefits of digitizing your HR as well as the tools and best practices you should be implementing, providing you with everything you need to know.
Benefits of digital HR for employee experience
Better access to HR services and resources
Digitizing HR can, when it’s done properly, give employees better access to much-needed HR services and resources.
Contacting HR and accessing vital HR resources can be a time-consuming process without proper digitization. Many employees simply don’t have the time or energy to do things like put in paper requests for their records, log complaints, and so on.
A good digital HR platform, however, makes this a lot quicker and easier. For example, by using dedicated software, employees can gain access to their leave requests from anywhere, making it easier for them to plan their life outside of work.
Increased employee personalization
Digital HR solutions are capable of processing and analyzing a lot of employee data very quickly. This means that the right digital HR solution can quickly spot patterns in employee performance, draw insights, and make personalized recommendations.
In a large company with many employees, a digital HR solution can present things like personalized workflows, targets, suggestions, and so on at the click of a button.
All in all, digital HR can give employees actionable insights tailored to their own particular situations, which is extremely useful when it comes to self-improvement and career advancement.
Reduced time spent on repetitive HR tasks
The beauty of digital automation is that it can take a huge burden from the shoulders of human operatives. Digital HR software can take on repetitive HR tasks like logging hours, onboarding new employees, auditing data, processing employee agreements, and more.
This frees up your employees to spend their time on more fulfilling work. It also enables them to deploy their specialist skills where they are most needed, rather than getting bogged down with repetitive daily admin.
Enhanced communication and collaboration
Digital HR platforms can be a great help when building a healthy employee communications system.
HR operatives can use the platform to contact employees directly, staff members can communicate their concerns quickly and with ease, and issues that need to be tackled by leadership can be passed up through digital channels at speed.
All of this is great for team communication, allowing staff, teams, and employers to collaborate smoothly.
Digital HR tools and technologies
HRIS (Human Resources Information Systems)
HRIS systems differ from vendor to vendor, but ultimately their aim is to collect, manage, store, track, and analyze employee data.
HRIS systems are used for various purposes, including:
- Recruitment,
- Scheduling,
- Benefits management,
- Training,
- Time tracking,
- And workflow organization.
Conversational chatbots
Most people will be familiar with conversational chatbots from things like customer service interactions. However, they can also be used for HR purposes.
Conversational chatbots allow employees to quickly get answers for HR-related queries without having to schedule a face-to-face meeting or phone up the HR department. If an issue is too much for the chatbot to handle, it can quickly be passed on to the right person.
Payroll software
Payroll is one of the most important tasks of any HR department. It’s important that it is handled safely, accurately, and quickly.
Accounting payroll software can be of huge benefit to HR departments. It automates a lot of the mundane aspects of payroll, ensures accuracy, and can sync up with your accounts department to make sure that everything is properly processed and documented.
Employee self-service portals
A lot of valuable time is wasted when employees cannot solve their own HR issues. Good HR software can give employees the power to answer many of their own queries and solve their own problems.
For example, rather than having to go through an HR operative to view their timesheets, payroll slips, or benefits data, they can access these things directly through a self-service portal.
Performance management software
Performance management software has a number of roles and capabilities, including monitoring absences, setting, tracking, and reviewing personalized employee objectives, identifying top performers, flagging employees who may need extra help, and more.
You can use it alongside timesheet tracking software to get real-time insights into how projects are progressing and accurately assess time spent on tasks. You can use this data to manage capacity and set realistic deadlines for your employees.
This can be great for boosting employee morale and engagement as they can access clear goals and motivators that are personalized to them.
HR digitization best practices
Proper employee training and communication
The most important step in digitizing your HR is to ensure that your staff are fully in the loop at all times. Make sure that everyone is aware of what you are doing, why you are doing it, and how it will affect their work in the future.
Proper training on the new system is key to ensuring that it works in the long term, so make sure that everyone knows both how and when to use your new digital system.
Seamless process and systems integration
Digitizing HR is supposed to de-complicate your business processes, not add extra complications.
In order to make things as seamless as possible, make sure that you can integrate your systems and processes with your new digital HR tools as smoothly as possible.
If your current systems and processes don’t integrate properly, it may be worth reconsidering or reworking them to make the transition as seamless as possible.
Consistent implementation and maintenance
Consistency is key for any system transformation. Even once everything is in place, it is vital that the system is kept up to date.
A future-proof digital HR system needs frequent updating and the ability to move with the times. This means you will have to continuously and consistently implement new integrations, update the system, add new cybersecurity measures, and more.
Final thoughts
If you are digitally transforming your business, don’t neglect digital HR! Digital HR tools not only help you to monitor and control your business, but they’re also fantastic for boosting employee experience.
Digital HR tools empower staff members, enable them to solve their own problems and enhance employee self-development through personalized insights. All in all, digital HR can bring big improvements to your employee experience.
