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Is Cybersecurity Now an Urgent Customer Safety Issue?

computer-security concept

Cybersecurity’s importance cannot be overstated in today’s world, given the significant rising reliance on technology (computers, smartphones, and Internet of Things) in the current world.

There have been pronounced levels of data leaks leading to identity theft. Sensitive information like credit card plus bank details and social security digits are now backed up in the cloud to protect them from getting leaked or destroyed by cyber-attackers.

The trend will persist into the future, which makes sense to consider cybersecurity an urgent customer safety issue.

Ways to Circumvent Cybersecurity Issues in a Company

Cybersecurity is an urgent customer issue that companies address seriously. The following comprises some ways companies can tackle cybersecurity threats.

1. Instituting strong passwords

Passwords are a protective mechanism against illegal entry into one’s account. Every activity that requires creating an account provides for developing a password to protect the account.

When creating a password, always use password manager to invent a strong and unique password and store it. Strong and unique passwords combine several elements, including uppercase and lowercase letters, numbers, symbols. They are difficult to crack, guaranteeing you more cyber safety.

A hacker can easily crack a weak password, making you very vulnerable to cyberattacks. Also, ensure you do not use a similar password for all your online accounts. Have separate passwords to lower the chances of getting scammed.

2. Anti-virus software installation

Anti-virus software provides the first level of defense against cyber-attacks. Anti-virus software operates by blocking malware from accessing your browsing devices like smartphones and tablets.

Also, anti-virus blocks you from opening fake websites containing malware and blocks the unregulated pop-ups that often come about when you do not have anti-virus.

There are numerous anti-virus companies in the market. You need to pick the one with the best protection features and avoid falling victim to malware disguised as anti-virus. Buy anti-virus from trusted suppliers and ensure that it is upgradeable.     

Alternatively, you can explore free anti-virus options and evaluate which one best suits your specific needs.

3. Employing threat detection implements

Threat exposure tools are an important aspect of a company’s security system and are the first response to an impeding security breach. Companies need to invest in such tools to enhance the cybersecurity situation in the company.

4. Crowdsource vulnerability testing tools

Some professional hackers assist in determining the extent of vulnerability of a company’s cybersecurity system, and they are excellent in providing crowdsourced safety services.

Such companies will professionally hack your company’s cybersecurity system and provide a report that a company can use to enhance its security features. 

5. Install Virtual Private Networks (VPNs)

VPN is a security feature that operates by encrypting your internet protocol (IP) addresses and hiding your online undertakings such that it becomes impossible for a cyber-attacker to trace. Companies provide internet access to their wifi to the employees and any client that requests passwords.

However, you must realize that it is sometimes difficult to determine the real intentions of an employee or a customer.

They could be a scammer, and by providing them access to the company’s wifi, the security situation of company data gets compromised. Hence, it is good to install a VPN to enhance the security of its and customers’ data. 

Impact of Cybersecurity

Cybersecurity threats can result in dramatic losses to a company. Businesses suffer in various ways, including:

6. Economic costs

A lot gets stolen as a result of a breach in company cybersecurity. Cyber-attackers could steal intellectual property and corporate data.

Getting these data back will be a challenge as they may all get lost in the process, or the company may have to part with a tidy sum of money to get it back. Also, the cost of repair of the damaged company systems is high.

7. Reputational cots

Companies that have been victims of cyber-attack have greatly suffered as customers desert them. Consumers easily lose trust with such companies.

After all, they can no longer feel safe dealing with them because their data may become compromised. Also, the poor media coverage hurts the company and may no longer recover from it.

8. Regulatory costs

Data breach regulations stipulate that your company could incur regulatory fines plus sanctions due to cybercrimes. Hence, this calls for all companies to ensure their employees are conversant with cybersecurity threats and how best to alleviate them. 


Cybersecurity in companies should be treated with lots of seriousness since there is a lot to lose in a breach. Companies have become dependent on technology to document and carry out various operations.

Hence, there is a need to implement ways mentioned above of bypassing cybersecurity threats. The losses suffered from a cybersecurity breach are major and are classified as economic, reputational, and regulatory

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